Program Overview:

This training program aims to enhance participants' ability to communicate effectively across different age groups and bridge generational gaps in the workplace. The course will cover the characteristics and communication preferences of various generations, strategies for effective intergenerational communication, and practical exercises to apply these strategies in real-world scenarios.

Course Outline: Week 1: Introduction to Intergenerational Communication, Communication Styles and Preferences Week 2: Building Effective Communication Strategies, Practical Applications and Case Studies Week 3: Conflict Resolution and Collaboration, Developing a Personal Action Plan

Learning Outcomes: By the end of this training program, participants will be able to: 1. Understand the unique characteristics and communication preferences of different generations. 2. Identify and overcome common communication barriers between generations. 3. Apply effective communication strategies to enhance intergenerational understanding and collaboration. 4. Manage and resolve conflicts that arise from generational differences. 5. Develop a personal action plan for continuous improvement in intergenerational communication.

Additional Materials: Handouts summarizing key points from each session Access to a resource library with articles, videos, and further readings Certificates of completion for participants who attend all sessions and complete the course assignments

Evaluation and Feedback: Pre- and post-course surveys to assess changes in participants' understanding and confidence in intergenerational communication Opportunities for participants to provide feedback on each session Final evaluation to gather overall feedback and suggestions for future improvements This comprehensive training program will equip participants with the skills and knowledge to navigate the complexities of intergenerational communication effectively, fostering a more cohesive and collaborative work environment.

Total Course Length: 3 weeks

Sessions per Week: 1 session

Duration per Session: 4 hours

Total Contact Hours: 12 hours